Neo Terms & Conditions

Last updated: September 17, 2020

NEUDIFY LTD (hereinafter indistinctively: “Neudify”, “Neo”, the “Company”, “we”, “us” or “our”) is the owner and operator of the mobile and web application (hereinunder: “Neo App”, the “Application” or “App”) and website: (hereinafter: “Website”) and other products, services and features of Neo (collectively hereinunder referred to as the “Products and Services”).

Acknowledgement of this Terms and Conditions

Please read our Privacy Policy first to find out more about some terms for interpretation regarding this Terms and Conditions.

These are the Terms and Conditions governing the use of our Products and Services and it constitutes the agreement that operates between the licensee of the Neo App License (‘Member school’), the users and the Company. These Terms and Conditions set out the rights and obligations of all visitors and users regarding the use of the App.

Neo’s Products and Services are not directed at or intended to be used by any person resident or located in any jurisdiction where (1) the distribution of such information or functionality is contrary to the laws of such jurisdiction; or (2) such distribution is prohibited without obtaining the necessary licenses or authorizations by the relevant branch, subsidiary or affiliate office of Neo and such licenses or authorizations have not been obtained.

Your access to our Products and Services is conditioned to the existence of a valid Neo App License which is provided by us to any Member school. You must comply with these Terms and Conditions.

By accessing or using the Products and Services you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions you may not access our Products and Services.

Eligibility to use our Products and Services.

Neo is a mobile and web application available for students enrolled in Member schools within the ages of 13 and 18 years old. Neo will not knowingly collect personally identifiable information from children under the age of 13 (thirteen).

Our mobile and web application is intended to be licensed to Member schools all over the world and provide students with educational tools to help them learn, explore and inquire about topics related to wellness and sex education and all it entails, for example: relationships, sex, communication, friendships, human anatomy, etcetera, while keeping such information both anonymously and private.

Your access to and use of the Products is also conditioned upon your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes our policies and procedures for the collection, use and disclosure of your personal information when you use the Application or the Website and is intended to inform you about your privacy rights and how the law protects you.

Please read our Privacy Policy carefully before using our Products and Services.

Links to other websites

Our Products may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Neo - Products and Services

We want to help students between the ages of 13 and 18 to learn more about their sex life and wellness in a responsible and academic way. We are strongly committed to help students and provide them with a modern platform where they can learn, explore and ask about topics related to sexuality in an anonymously and private way.

Neo works with sexologists and experts on the matter, but we know that our lessons need to be adequate for kids, that is why we only offer our Products and Services through a Neo App License which schools can apply for.

Our Services not only apply high privacy standards but also a personalization method directed to the content being available for every user according to their age. Member schools and their staff will be able to monitor and prove that the content being provided to the students through the App goes according to their age and academic level.

Teachers of the Member schools will be able to make ‘polls’ through the software and see proof of the progress that has been made by any student. Teachers will use our App as a support in their anatomy classes, for example, but it is NOT designed to replace the teacher’s class or lessons in essence. Neo works as an academic tool to help students learn at their own pace and solve their personal doubts while being guided by us and the teachers.

We are committed in facilitating an integrated learning method for students by taking a unique approach and personalize the experience of them and providing learning tools to teachers as to help them enhance and improve their classes. Neo reimagines the learning experience, by forging dialogues and creating a community base, students are able to empathize and grow emotionally with the help of academic tools.

Comprehensive sexuality health is a curriculum-based process of teaching and learning about the cognitive, physical and social aspects of sexuality and wellness. We aim to equip young students with knowledge, skills, attitudes and values that will empower them to: realize their health, well-being and dignity; develop respectful social and sexual relationships; consider how their choicers affect their own-well-being and that of others; and, understand and ensure the protection of their rights throughout their lives.

At Neo we have developed an extensive and flexible CSE curriculum, allowing us to accommodate for different sensitivities and needs. By combining online learning and classroom teaching, students are able to expand and improve significantly their learning experience and information retention.

We work carefully with each institution (Member school) to ensure their students are receiving the tools their parents, legal guardians and academic mentors see best fit. Once sensitivities have been identified and our curriculum has been tweaked, students can open their corresponding virtual curriculum, resources, multimedia and assessments on any platform by simply logging in. Our virtual approach infuses CSE into every part of students’ daily lives. Instead of receiving sexual education intermittently within the classroom, our software allows students to have a continuous and comprehensive learning experience during all times of the day, and when they are in their homes and communities.

HOME: On the home screen, users (‘students’) will be able to see which articles, classes, lessons or exercises they have recently seen, likewise, the user will be able to see which are the topics that are being most viewed by people of the same age in featured.

EXPLORE: Explore has the different pillars where students can find multiple articles and exercises. At the bottom of the search bar will appear keyword to help find information more easily.

PROFILE – JOURNEY: Journey (within profile) is where students can find out more about their progress and account information like his name, school ID and progress.

Students will have access to a learning path which includes a curriculum of courses relating to:

  • Biology: anatomy, puberty and reproduction system.
  • Gender: identity, expression, roles and understanding gender.
  • Values: human rights, culture importance and sexuality.
  • Human development: the human body and development.
  • Violence and staying safe.
  • Skills for health and wellbeing.
  • PROFILE – NOTES: In notes (inside profile) students will be able to see all the highlights that they found interesting in the lessons or articles throughout the App. Likewise, students will be able to write questions for themselves or for the Neo community in an anonymously form.
  • COMMUNITY: In this section the users will be able to see different questions generated by Neo. This way, users may comment and see all other comments (anonymous) meaning they will only see the comment but not the profile of the commentor. The community section content will be limited to the students age and academic level. We work hard to eradicate hate speech in all its forms.

Neo offers a variety of customized content based on the profile preferences of each user, including lessons, tips and basic statistics based on sex and wellness education throughout its App. This content may be revised and monitored by teachers of the Member schools to guarantee their students are learning well.

You must understand and agree that our Products and services and any other information you learn from us are not intended, designed, or implied to diagnose, prevent, or treat any condition or disease, to ascertain the state of your health, or to be a substitute for professional medical care or advice of any kind. Our Products are only intended to provide with educational information about sex and wellness and should not be relied upon when making medical decisions, or to diagnose or treat a medical or health condition.

Your use of our Products and Services does not create a doctor-patient kind of relationship between the user and Neo. Not all activities, information, lessons, tools, services and features described on the Products are suitable for everyone. You acknowledge and agree that you are solely responsible for the use of our Products.

Neo App License

Our App is only available through a license we provide to schools interested in using our Products and Services for the education of their students (‘Neo App License’). Our fees and contractual terms will be discussed with each interested school according to the number of students and program needed for each case.

Once the Member school is holding a Neo App License, we will provide students with an Account ID for their access to our App. Under acceptance to enter a transaction with us, the Member school agrees to pay any applicable fees and bear any additional charges that an App Provider, bank or other financial service provider may require, as well as any taxes due to the transaction.

Confirmation details and relevant information will be provided to you in no more than 24 hours upon any effective transaction via email provided in the respective Account.


We may terminate or suspend the access to the account of any user when there is an infringement to the fair use of our Products and Services. Users may cancel their Account or ask for information regarding their Account at any time by sending an email to us at

We may terminate any Account when any Neo App License expires.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you through the Products and Services or 100 USD if you haven't purchased anything through the Products and Services.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these jurisdictions, each user’s liability will be limited to the greatest extent permitted by law and protected by us.

User Prohibitions

You acknowledge and agree not to do any of the following:

Upload, post, publish, link, submit or transmit any content related to the Products and Services of Neudify that: (i) introduces malicious content or data to the Products, Services, proprietary data and servers of Neudify; (ii) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (iii) violates, or encourages any conduct that incites to violate, any applicable law or regulation or would give rise to civil liability; (iv) is fraudulent, false, misleading or deceptive, defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is threatening or promotes violence or actions that are threatening to any user, individual or entity; or (vii) pro motes illegal or harmful activities;

Misuse any proprietary data of our Products and Services, as well as our name and/or trademark, logo or similar.

Provide us with inaccurate and/or false information or Personal data when using any of our Plans through our Products and Services.

Attempt to abuse, harass or harm in any form another user.

Access, without the Company’s authorization, any non-public part of the Products and Services, our computer systems, or the technical delivery systems of our providers;

Attempt and/or probe, scan, or test the vulnerability of any of our systems or network or breach any security or authentication measures implemented by us;

Send any advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation without the formal authorization of Neudify.

Attempt and/or use robots, spiders, crawlers, data mining tools or similar through our Products and Services, as well as to disassemble or reverse engineer any of the software used by us to provide the Products and Services;

Use the Products and Services for any commercial purpose or the benefit of any third party or in any manner not permitted by these Terms or expressly accepted by Neudify;

Copy data appearing on the Products and Services without the formal authorization of Neudify.

Attempt to or Interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Products and Services;

Collect or store any personally identifiable information from the Products and Services from other users of the Products and Services without our and their express permission. This misconduct may involve legal consequences against the offender;

Violate or attempt against any applicable law or regulation; or,

Encourage or enable any other individual to do any of the herein stated.

We may conduct monitoring through our servers to comply with legal requirements and to safeguard your experience when using our Products and Services.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of England, excluding its conflicts of law rules, shall govern this Terms and your use of the Products and Services. Your use of the Products and Services may also be subject to other local, state, national, or international laws as defined in our Privacy Policy and Terms.

Disputes Resolution

If you have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If you are a European Union user, you will benefit from any mandatory provisions of the law of the country in which you are resident in as well as for all General Data Protection Regulation (“GDPR”) provisions according our Privacy Policy. Please read carefully our Privacy Policy for more information regarding your GDPR rights or contact us at any time.

United States Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) you are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.


Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Copyright Policy

In order to maintain a strong intellectual property policy, we will remove any infringing material on our Products and Services. If you consider that any copyright is being infringed, please contact us.

All users must not, without limitation, modify, copy, transmit, distribute, display, perform, reproduce, publish, license, frame, create derivative works from, transfer or otherwise use in any other way, whether in whole or in part, any information, text, graphics, images, video clips, directories, databases, listings or software obtained from the Products and Services for commercial or public purposes, without the prior written permission of Neo.

Systematic retrieval of content from the Website to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) or creating links to the Website without the prior written permission from Neo is strictly prohibited.

Risks and Indemnity

As described before in these Terms, our Products and Services do not constitute and should not be interpreted as medical advice, nor in a professional manner or a substitute option for professional or medical care or opinion.

You must expressly consent, before using our Products and Services, that you assume all risks arising from your use of our Products and Services. You knowingly agree to release, waive, discharge, hold harmless, defend and indemnify us and our officers, directors, employees, agents and affiliates from and against, including without limitation, any claims, disputes, demands, liabilities, damages, losses, costs, and expenses arising from your access and use of our Products and Services and/or any violation to these Terms.

Changes to These Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion but may relate to change in pricing of the Plans.

Changes to the pricing terms will not apply retroactively and will only apply for subscription renewals after such changed pricing terms have been effectively communicated to you. You may disagree with any changes in the pricing terms, so do not worry, you may choose not to renew your subscription to any of our Plans according to these Terms.

By continuing to access or subscribe to our Products and Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the Products and Services of Neo.

Arbitration Agreement

You acknowledge and agree to resolve any dispute, claim or controversy arising out or relating to the use of our Products and Services and these Terms will be settled by binding arbitration.

Contact Us

If you have any questions about these Terms and Conditions please contact us by:


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